Production-caliber AI, trusted in the operations of the world's largest freight forwarders.

Checks is the AI shipment co-pilot that reads your SOPs, monitors every shipment, and catches what your team misses today — in live operations. Launch in less than a day.

A journey you grow into

Advise → Assist → Act → Autonomous

You start by proving it works on your own shipments, then grow into more as Checks earns your trust.

Advise1

Checks reads your SOPs and shows you the mistakes happening right now.

Assist2

Real-time advice, plus human-in-the-loop tool use — prompt the AI to update your TMS, send an email, or add a comment.

Act3

Checks consult the systems you already trust, such as carrier tracking, hold lists, and your ERP, while they review each shipment. Up to 10 systems and 20 lookups per shipment.

Available now

Autonomous4

Hands-free on a narrow slice of shipments — like a self-driving car on a closed course.

Coming soon · Spring 2027

"We don't sell vision. We sell results, one shipment and one suggestion at a time. Our AI has to earn the right to help with the next one."
— Brian Glick, CEO, Chain.io

What You Get

Proof the engine works

Reads your SOPs

The rules that live in your team's heads and in documents nobody reads—made executable and applied to every shipment.

Monitors every shipment

Continuously, against your SOPs. As data changes, Checks re-evaluates—so nothing quietly drifts out of compliance.

Catches the exception

The 1 shipment in a thousand that got assigned to the wrong location, or the customer's preferred carrier buried on page 30 of their SOP.

Plain-language rules

Write rules the way you talk: "All products should be things you'd find in a Best Buy store." No formulas, no code.

Only review what changed

Work your inbox—file, watch, or archive. When data changes, affected shipments come back automatically, so you only look at what's new.

Try it in 5 minutes

Want to see it work fast? Upload a spreadsheet (CSV or Excel) as an on-ramp—no IT setup required. The full value comes from connected, continuous monitoring.

Checks against your systems

A clean file can still be wrong. Connect carrier tracking, a rate system, or a hold list, and checks look up the facts your rules depend on. Read-only, and every lookup is on the shipment's record.

See use cases →

Built for Logistics Teams

Whether you're moving freight or managing it

Shippers & Importers

Monitor data from freight forwarders and customs brokers to stay compliant.

  • Verify compliance with internal SOPs
  • Track key KPIs across service providers
  • Catch data quality issues before they cause problems

Logistics Service Providers

Manage complex customer requirements and monitor data that falls outside your TMS.

  • Catch issues before your customers do
  • Enforce customer-specific requirements automatically
  • Improve satisfaction and win more business

Frequently Asked Questions

Is my data secure?

Yes. Your files are processed securely using industry-standard encryption. Results are emailed without the original file content—only AI analysis findings are included. Shipment data is retained for 365 days on Advise and 730 days on Assist and Act. When you let checks use a connected system, the details needed for the lookup, such as a container number, are sent to that system, and only to systems your owner has enabled. Responses are treated as data and screened before Checks uses them.

Is my data used for AI training?

No. Your data is never used for training purposes by Chain.io or our AI providers. We process your files solely to generate the verification results you requested.

What formats work?

Start with a spreadsheet (CSV or Excel) or send shipments via API. And because Checks is part of Chain.io, you can pair it with Flow to integrate directly with your TMS — no manual uploads.

Can Checks use my other systems?

Yes. If your team has connected a system Checks can use, such as carrier tracking, a rate system, a hold list, or your ERP, an owner can let checks consult it while they review each shipment. You choose which systems and which tools. Lookups are read-only, and if a system can't be reached, the check says so rather than guessing. How many systems and lookups a shipment can use depends on its plan.

How much does it cost?

Simple per-shipment pricing — pay only for the shipments you process, billed per shipment. View our plans.

How do I measure the ROI of Checks?

Winning a customer is expensive; keeping one is where the profit is. Checks protects the accounts you've already won and makes them more profitable — and gives you two numbers you can track yourself to prove it. Read how →

Something no other vendor does

Evaluate Checks with your own AI — before you talk to us

We built an honest evaluator for Checks and published it. Hand it to ChatGPT, Claude, or whatever you already use — describe your situation, and it'll tell you clearly whether you're a fit. Including if you're not.

No other vendor gives you the full picture — what makes you a fit and what doesn't. We do, because we're confident enough to let an AI tell you no.

Get the evaluator

No email. No form. Works with ChatGPT, Claude, and Gemini.

Ready to see what needs attention?

Try Checks with your own spreadsheet. AI finds the issues—you decide what matters.